Hello, I’m Nicole Smith, a Fractional COO with a passion for designing sustainable systems that help businesses thrive. As the Founder and Director of The Artisans Business Solutions, I bring over 20 years of experience in optimising operations and aligning teams to create scalable, efficient businesses.
My career has spanned working with global organisations such as AXA, Rothschild & Co, and Macquarie Group in London and Australia, as well as hands-on experience with Australian small businesses. This unique blend of corporate expertise and grassroots understanding allows me to deliver impactful solutions tailored to businesses of all sizes.
At the heart of my work is a commitment to creating systems that are not only effective but also align seamlessly with a company’s culture. By focusing on the people and processes that power businesses, I help leaders build stronger foundations for long-term success.
“Nicole brought this energy to our panel event, AND she paired it with an incredibly articulate, passionate and thoughtful conversation with our community and fellow panelists. She was fully present in the conversation, so joyful to have in the room and jam-packed full of knowledge and wisdom – I highly recommend Nicole as someone who elevates a panel conversation.”
The Girls Gotta Work Business Event 2023
Here are some of the topics I cover:
Building robust operational systems to support growth, scalability, and long-term success.
Implementing frameworks that streamline operations and empower leadership to focus on strategic priorities.
Designing operational strategies that promote efficiency, reduce overwhelm, and drive consistent results.
Identifying and addressing the gaps in collaboration to unlock your team’s full potential.
Creating tailored processes that elevate client experiences and improve operational outcomes.
Preparing your business for growth by aligning your systems, processes, and team for seamless expansion.
Demystifying systems and providing actionable steps to streamline workflows and enhance performance.
Nicole provided something helpful to each person no matter where their strengths were. Systems are one of those areas we can always improve on and Nicole delivered the knowledge and content in such a way that we can make it work for us and approach it in a fluid yet structured way.”
Shannon Stone | Seasons Business Owners Mastermind 2023
We acknowledge the Traditional Owners of the land on which we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.