A 60-minute interactive masterclass to craft your winning playbook for operational excellence in 2025.
Every winning team has a playbook—a clear plan that guides them from strategy to execution. In this 60-minute interactive masterclass, you’ll acquire the skill to master your 2025 Operational Playbook to streamline your operations, align your team, and achieve your business goals.
This isn’t just a planning session; it’s a step-by-step guide to ensure every move in 2025 counts.
In your workshop, you will have the opportunity to:
Identify what matters most in your operations.
Evaluate key areas like team alignment, tech inefficiencies, and process bottlenecks.
Set the foundation for a successful operational strategy.
Design your tailored operational playbook.
Categorise priorities, map actionable steps, and build a 90-day roadmap.
Align your team, streamline workflows, and prepare for Q1 success.
Integrate your playbook seamlessly into your business.
Learn tools and strategies to keep your team aligned and engaged.
Build a practical plan for consistent execution throughout 2025.
PLUS…
Engage with like-minded business leaders in a collaborative and interactive online session, all focused on strengthening their business operations and preparing for a successful 2025.
Active engagement at a one hour online workshop
Energy to commit to learning the practical skills and integrate into your business
Financial Investment: $0 per seat
(Valued over $500 + GST)
Meet Nicole Smith, your COO with over 20 years of experience implementing effective systems and processes for businesses of all sizes. Having experienced firsthand the frustrations that come with failing systems, Nicole is passionate about designing systems that are not only efficient and effective but are also human-focused, aligning with the business’s unique culture.
Nicole has worked in national and international organisations such as AXA, Rothschild & Co and Macquarie Group, in both London and Australia. In these roles, Nicole has been responsible for leading thinking to clarity, understanding, and agreement of real outcomes in real-time.
Identifying that small businesses wanted the knowledge and experience of big business, Nicole established The Artisans Business Solutions. Working in specific areas of the business or supporting leaders to reimagine their business operations, Nicole supports businesses across Australia in designing and aligning their systems to support the way they actually work.
Nicole is moving the thinking forward from bridging the gap between human and automations to leveraging the strengths of each to plug in and play their parts together. Typically, Nicole works with applications readily accessible to business (e.g. SAAS and AWS solutions) and finds how they can connect and be the support the business needs to confidently, consistently, and congruently operate.
This workshop is for:
Business Leaders
General Managers
Operations Managers
Executive Assistants
Administrative Assistants
OR… anyone looking to increase their skills to strengthen business operations for your (or your clients) business, this is the space for you.
We acknowledge the Traditional Owners of the land on which we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.