Supporting Businesses To Grow Stronger

The Artisans: a solutions-focused small business consultancy

We design clever systems to make businesses love what they can do (sooner and easier than they once believed possible).

Working with businesses to leverage what they have to achieve what they want with two of their big assets—IT and their people. We see time and time again that having strength in one does not always lift the others (or it can buckle under the pressure).

This is where our other thing comes in. Because we can hold a tune and step to the beat, we know how to harmonise the clunky parts, open the bottlenecks, and set you up for your people and IT to work together with ease toward what’s important to you—your big.

Oh, there’s one more thing we are known for: being super practical and enjoying the process of getting it done.

Our Service

  • Supporting business leaders to connect with business systems that support businesses to thrive
  • Tailored system design and process development specific to your business needs
  • Offering ongoing support options that enable operational continuous improvement

Our Approach

  • Aligning business strategy with operational business-as-usual practices
  • Personalising the best solutions for your business
  • Following our tried and tested Four Phase Transformation approach

Our Results

  • You’ll experience improvement in efficiency and team engagement
  • Return on investment as a result of enhanced productivity
  • Space to focus on business growth activities

Meet Our Team

A word from Nicole…

Founder & Director, The Artisans

Systems are an area of any business that can be easily hidden away out of sight and therefore many times are placed at the end of the priority list for investment. However, I have seen firsthand, the exact moment when a business leader identifies with a small shift of focus results in a positive return on investment and supports their plans to scale, and the words “Why didn’t I do this sooner” dance across the airways.

The wonderful thing is that at any stage or size of business, you have the opportunity to evolve your current ways of working. As the owner of a small business consultancy, I work with successful business owners every day to design business solutions that not only support their businesses to thrive and opens up the space to lean into the areas that support their bigger goals.

Designing solutions for my clients is my happy place. Understanding the unlimited possibilities available to each client, and seeing the look of realisation when it dawns on them there’s a simpler way is incredibly rewarding. Add to that, knowing that they will have the freedom to have a life beyond their business is the cherry on the amazing sundae that is life in small business consultancy.

CAUTION: My enthusiasm for what I do is contagious. So watch out!

Learn from my experience

With over 20 years of experience implementing systems and processes for a range of businesses large and small, I have experienced firsthand the issues business leaders can have when systems are letting them down and they’re failing to get the outcome they need.

Every business, or more importantly, CEO, is unique and deserves the best business support that aligns with the way that they want to work.

I don’t judge where you are, I’m excited about where you are going.

Connection is key

Building genuine, long-term connections with my clients is something that I value.

  • Share my knowledge
  • Be supported in your growth
  • Instantly see the benefits of having slick solutions and processes in your business

And it doesn’t stop there. My involvement with my previous clients is ongoing – and I often feel like an honorary member of the team. And likewise, you will become part of my network, being the first to know if I learn about something that would be useful to what you are looking to achieve.

Explore The Artisans Experience

We partner with our client to transform and introduce sustainable operating practices as you business-as-usual experience.


Acknowledgement of Country

We acknowledge the Traditional Owners of the land on which we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.