The Artisans is a solutions-focused consultancy, we review and redesign business systems, processes and practices.

The pressures involved in running a small business can at times be overwhelming, The Artisans are here to help.

The service

  • We empower business owners to get to grips with the processes and tools that make their business thrive
  • Provide tools and processes bespoke to your business needs
  • Give you ongoing support to help you maintain a healthy work-life balance

 The approach

  • Understand what you need
  • Personalise the best solution
  • Create a plan that works

The results

  • You’ll see immediate savings in time and money
  • Regain control of where you need to focus
  • Be given the space to grow, learn and live

From the Director

Procedures are not the sexiest part of any business, however, I can genuinely say I love every aspect of what I do.

Every day, I work with successful business owners to design business solutions that not only support their businesses to thrive but give the mental space to create, live and grow. 


Designing solutions is my happy place. Understanding all the possibilities on offer and pulling them all together to create something that will make a high impact can often make me even do a happy dance.

My enthusiasm for what I do is contagious. So watch out!


With over 10 years of experience implementing systems and processes for a range of businesses large and small, I have experienced first hand the overwhelm business leaders can experience when systems are letting them down and they’re failing to get the outcome they need.

Every business or more importantly CEO is unique and deserves the best business support that aligns to the way that they want to work.


Building genuine, long-term connections with my clients is something that I value.

Working with me you will:

  • Share my knowledge
  • Be supported in your growth
  • See the benefits of having slick solutions and processes in your business

And it doesn’t stop there. My involvement with my previous clients is ongoing – and I often feel like an honorary member of the team. And likewise, you will become part of my network, being the first to know if I learn about something that would be useful to what you are looking to achieve.

I won’t judge where you are, I’m excited about where you are going.

Hear more from some of my previous clients below.

“Let’s work together to harness the power of process and bring Big Business Thinking to Your Small Business.”

Nicole Smith


Don't just take it from us

Here's what out clients have to say

“Do not go past Nicole Smith, She has been working with me and my team and has made such a difference to our processes. She is an empathetic, non-judgemental professional businesswoman, which is so important when working so closely with what is the foundations of ones business - systems and workflows.”

Erin Hardy | The Excel Lady

“My hour with Nicole from The Artisans got me so fired up last week! Her ideas and insight gave me so much to work with for the next six months in managing the growth of my business. Thank you so much for an amazing hour of your time!”

Gill Noonan | Latitude Health

“Nicole is an absolute pleasure to work with, and she has a genuine caring approach to the success of my business! She is an incredible leader and educator in time management processes and implementation. I’ve had the pleasure of working with her across a variety of occasions, she has introduced me to new programs that have increased my productivity and professionalism, from paper to computer with SO MUCH organisation! I’m now excited to work on my business each day with fun new systems that provide clarity and regular wins!”

Sarina Lowe | Androsia Connection

"Working with Nicole has allowed us to break through the clutter and create structure and systems within our business. We have now introduced a new booking/scheduling system that has improved how we now manage our client bookings. This has not only complimented the way we interact with our clients but also increased internal communication with our team. You have helped us so much Nicole! We could not have done this without you."

Tiana and Holly | Cleans To A Tee