The Artisans: a solutions-focused small business consultancy.

We review and redesign business systems, processes and practices to create an efficient, easier working life.

The pressures involved in running a small business and keeping the rest of your life pushing along can be overwhelming. As a small business consultancy, we’re here to set you up with the structure and confidence to pursue your dreams and grow your business without sacrificing your personal commitments and wellbeing.

Our Service

  • Empowering business owners to get to grips with the processes and tools that allow your business to thrive
  • Providing bespoke tools and processes specific to your business needs
  • Offering ongoing support to help you maintain a healthy work-life balance

Our Approach

  • Understanding your specific needs
  • Personalising the best solutions for your business
  • Creating a step-by-step plan that works (every time

Our Results

  • You’ll see immediate savings in time and money
  • Regain control of where you need to focus
  • Be given the space to grow, learn and live

A word from Nicole…

Director, The Artisans

Procedures are not the sexiest part of any business, however, I can genuinely say I love every aspect of what I do. As the owner of a small business consultancy, I work with successful business owners ever day to design business solutions that not only support their businesses to thrive but give them the mental space to create, live and grow.

Seeing you thrive is my passion

Designing solutions for my clients is my happy place. Understanding the unlimited possibilities available to each client, and seeing the look of realisation when it dawns on them there’s a simpler way that will save them time and money is incredibly rewarding. Add to that, knowing that they will have the freedom to have a life beyond their business is the cherry on the amazing sundae that is life in small business consultancy.

CAUTION: My enthusiasm for what I do is contagious. So watch out!

Learn from my experience

With over 10 years of experience implementing systems and processes for a range of businesses large and small, I have experienced first hand the overwhelm business leaders can experience when systems are letting them down and they’re failing to get the outcome they need

Every business, or more importantly, CEO, is unique and deserves the best business support that aligns to the way that they want to work.

I don’t judge where you are, I’m excited about where you are going.

Connection is key

Building genuine, long-term connections with my clients is something that I value.

Working with me you will:

  • Share my knowledge
  • Be supported in your growth
  • Instantly see the benefits of having slick solutions and processes in your business

And it doesn’t stop there. My involvement with my previous clients is ongoing – and I often feel like an honorary member of the team. And likewise, you will become part of my network, being the first to know if I learn about something that would be useful to what you are looking to achieve.

““Let’s work together to harness the power of slick processes and bring big business thinking to your small business.””

Nicole Smith


Don't just take it from us

Here's what out clients have to say

“If we were chatting over coffee about how hard the little things are and what they are stopping you from achieving in your business, I would say to you, 'You want a Nicole, and not just any Nicole, you want Nicole Smith of The Artisans Business Solutions”

Kathy Rast | Lingusitiologist

“My hour with Nicole from The Artisans got me so fired up last week! Her ideas and insight gave me so much to work with for the next six months in managing the growth of my business. Thank you so much for an amazing hour of your time!”

Gill Noonan | Latitude Health

“Nicole is an absolute pleasure to work with, and she has a genuine caring approach to the success of my business! She is an incredible leader and educator in time management processes and implementation. I’ve had the pleasure of working with her across a variety of occasions, she has introduced me to new programs that have increased my productivity and professionalism, from paper to computer with SO MUCH organisation! I’m now excited to work on my business each day with fun new systems that provide clarity and regular wins!”

Sarina Lowe | Androsia Connection

"Working with Nicole has allowed us to break through the clutter and create structure and systems within our business. We have now introduced a new booking/scheduling system that has improved how we now manage our client bookings. This has not only complimented the way we interact with our clients but also increased internal communication with our team. You have helped us so much Nicole! We could not have done this without you."

Tiana and Holly | Cleans To A Tee


Acknowledgement of Country

We acknowledge the Traditional Owners of the land on which we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.