Your Fractional COO

Premium service offering
Unlock Your Business Potential, Elevate Your Operations

Welcome to The Artisans Business Solutions Premium Level Service Fractional COO!

At The Artisans, we understand the challenges and complexities of running a business. That’s why we offer our premium Fractional Chief Operating Officer (f)COO service to provide you with strategic support and help you navigate the ever-changing landscape of business operations.

Our Fractional COO, Nicole Smith, is an experienced COO, Operations Specialist, and Systems Designer who is dedicated to helping you make informed, data-driven decisions and unlock new possibilities for your business.

As a recognised leader in your industry, you have already established yourself as the go-to resource for your clients. However, as you look to the future, you may be asking yourself, "What's next?" and "How can we continue to improve ready to scale?

What is a Fractional COO?

A Fractional COO is an expert who works remotely with your business to provide high-level strategic guidance and support. Nicole Smith, our Fractional COO, brings a holistic perspective to your daily operations, ensuring that every aspect of your business is optimised for efficiency, profitability, and growth.

Whether you’re just starting out or transitioning to the next phase of growth, our Fractional COO can help you set solid foundations and achieve your business goals.


There is always a way to achieve your goals, and our we’ll identify the unique approach your business needs to achieve those goals and more.

Nicole Smith

Your Virtual COO

Meet Nicole Smith, your Fractional COO with over 20 years of experience in implementing effective systems and processes for businesses of all sizes. Having experienced firsthand the frustrations that come with failing systems, Nicole is passionate about designing sustainable work practices that are not only efficient and effective but are also human-focused and aligned with the business’s unique culture.

Nicole is known for her innate ability to visualise new ways of working and transform conceptual ideas into operational business solutions.

After serving as Chief of Staff in the corporate world, Nicole made the leap to entrepreneurship in 2019, dedicating herself to supporting business owners in developing create sustainable systems designs that align with their business and personal objectives.

Nicole recognises that every business is as unique as the people behind it, and she believes that they deserve the best possible support that aligns with their specific needs and vision.

Nicole’s approach is rooted in positivity and excitement for the future. She doesn’t judge where you are; instead, she is thrilled about where you are going.

What can a Fractional COO do for you?

Strategic Support

Our Fractional COO will work closely with you to understand your business, its unique challenges, and opportunities. With a deep understanding of your operations, Nicole will provide clarity, direction, and focus, transforming your creative ideas into actionable steps.

Together, you’ll explore new ways of working that align with your vision and goals.

Operational Change Management:

As your business evolves and grows, operational processes that once worked seamlessly may start to feel clunky. Our Fractional COO will help you identify areas that need improvement, streamline processes, and implement efficient solutions.

Through change management, we ensure a smooth transition, minimising disruptions and maximising success.

Sustainable Work Practices

We believe in creating sustainable work practices that prioritise work-life balance and well-being. Our Fractional COO will help you establish systems and processes that allow you and your team to work efficiently while maintaining a healthy work-life integration.

This way, you can confidently take breaks and leave, knowing that your business will continue to thrive.

Tech System Implementations

With expertise in implementing and optimising technology systems to enhance your business operations, with our guidance, you can leverage the power of technology to streamline processes, improve collaboration, and drive innovation within your organisation.

From selecting the right software solutions to integrating them seamlessly into your workflow, we ensure that your technology infrastructure supports your growth and efficiency goals.


Holistic Business Alignment

Our Fractional COO takes a comprehensive view of your business, considering all aspects, including team dynamics, technology infrastructure, workflows, and more.

By analysing these elements, we can identify opportunities for optimisation, recommend tech changes if necessary, and design new ways of working that enhance productivity and effectiveness.

Team Support

A key aspect of our Fractional COO service is supporting your team throughout the operational changes. We work closely with your employees, helping them understand and embrace new processes, technologies, and standard operating procedures (SOPs).

By fostering a collaborative environment, we ensure smooth adoption and empower your team to excel.

Our approach is designed to help you achieve your desired outcomes while optimising your business operations for maximum efficiency.

How This Looks

Backed By The Power Transformation Artisans Team

  • Connections Calls
  • Creation and Connection Support From The Artisans Team
  • Remote support and connection
  • Custom Standard Operation Procedure production
  • Team Training and Implementation Support
  • Project Management of your Clever Systems Implementation


Who can benefit from our Fractional COO service?

Our premium-level Fractional COO service is designed for businesses seeking a transformative experience. Whether you’re looking to elevate your team’s operational experience, execute a successful tech implementation, or transform your overall business operations, our Fractional COO is here to support you.

From growing to established companies with larger teams, businesses at various stages of growth can benefit from our tailored support. Whether you’re facing operational challenges, seeking process optimisation, or in need of strategic guidance, our Fractional COO will customise their expertise to meet your specific needs.

We offer high-touch experiences for all our clients, while also providing options that cater to businesses of all sizes.

When you work with Nicole beside you as your Fractional COO, you can confidently focus on the growth of your business.

Ready to take control of your business?

When you’re ready to explore how our Fractional COO service can support your business and elevate your ways of working, we invite you to book a call with Nicole.

Together, we’ll discuss your business’s support needs and find the best solutions to help you design efficient systems and achieve your business objectives.

We loved working with you, and the output and deliverables have been outstanding. Your personal work ethic, attitude and sheer good nature have been a joy to work with.

Danny Ginsberg

Package Investment

From $5988 + GST (Monthly)

Talk to us today to embark on your journey of business transformation.

Book A Call

Partnership for Transformative Results: Your Commitment to Success

At The Artisans Business Solutions, we understand that sustainable change requires a collaborative partnership, dedicated energy, focused time, and your crucial commitment. Together, we can achieve remarkable outcomes for your business.

How does The Artisans Business Solutions ensure transformative results for your business?

At The Artisans Business Solutions, we understand that real change requires an investment of time and energy. That's why we offer our premium-level Fractional COO service as a transformative partnership. We commit to an initial 3-month investment of energy, working hand in hand with you to drive substantial and lasting results for your business.

What is my commitment as a client to this transformative partnership?

Your commitment to the partnership with The Artisans Business Solutions is vital for achieving success on your transformative journey. As a valued client, we expect your active participation and engagement throughout the process. This includes providing us with the necessary information about your business, actively collaborating in strategic discussions, and implementing recommended changes and solutions.

Can my OBM, EA, Manager or Team work with you on my behalf?

Yes, they can! As long as they hold change authority of your business and have the knowledge of the strategic direction for your business or team, we can work closely with them to align our operational designs and drive transformative results.

Why is my commitment important?

We believe that success is a collaborative effort. By actively engaging in the partnership, you contribute your unique insights and expertise, ensuring that our recommendations and strategies align with your specific business goals. Your commitment allows us to tailor our approach and solutions to meet your needs effectively, driving positive outcomes and sustainable growth.

How will The Artisans Business Solutions support me throughout this transformative journey?

Throughout the partnership, our dedicated team will be there every step of the way to guide and support you. We provide strategic guidance, operational expertise, and comprehensive assessments to identify areas for improvement. Our Fractional COO will collaborate closely with you, helping you navigate challenges, implement changes, and unlock the full potential of your business

What can I expect at the end of the 3-month initial investment?

By the end of the 3-month period, you can expect to see tangible results and positive transformations in your business operations. Together, we will have optimised your processes, implemented efficient solutions, and set a strong foundation for future growth. Our aim is to empower you with the tools and strategies necessary to continue driving success long after the initial investment phase.

How do I get started with The Artisans Business Solutions transformative partnership?

To get started on your transformative journey, simply book a consultation with our Fractional COO, Nicole Smith. During the consultation, we will discuss your business's unique challenges and goals, and together, we'll determine the best approach to support your specific needs. Don't miss out on the opportunity to experience the power of a transformative partnership with The Artisans Business Solutions. Contact us today to schedule your consultation and embark on your path to success.

Hear About Your Fractional COO Service


Acknowledgement of Country

We acknowledge the Traditional Owners of the land on which we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.