Hello, I’m Nicole Smith, a Fractional COO with a passion for clever systems and sustainable business operations design..

Nicole Smith is an operational innovator with over 20 years of experience in optimising processes and systems for organisations around the globe. As the founder and director of The Artisans Business Solutions, Nicole has mastered the art of blending traditional operational methods with the utilisation of technology. Her experience with leading multinational corporations like AXA, Rothschild & Co, and Macquarie Group in both London and Australia along with her tactile experience in Australian small business, has provided her with the deep insights necessary to lead significant operational transformations.

Nicole’s strategy centers on developing human-centered systems that harmonise seamlessly with each company’s distinct cultural dynamics, ensuring not only effectiveness but also sustainability. Her work involves the adept integration of readily accessible technologies such as SAAS and AWS to enhance operational efficiency and coherence.

As a speaker, Nicole offers clear, actionable insights into complex operational issues. Her sessions are meticulously designed to equip business leaders with the tools and strategies needed to strengthen their operations through their teams and tech, for improved productivity and alignment.

Invite Nicole Smith to your next event for an insightful dive into strategic operational excellence, where she promises to equip your audience with innovative, practical tailored solutions.

“Nicole was an incredible guest expert for The Seasoned Business Owners”

Nicole provided something helpful to each person no matter where their strengths were. Systems are one of those areas we can always improve on and Nicole delivered the knowledge and content in such a way that we can make it work for us and approach it in a fluid yet structured way.”

Shannon Stone | Seasons Business Owners Mastermind 2023