We have seen many business owners sign up for all of the programs, courses and workshops take on board all the information and miss that important next step…
Every winning team has a playbook—a clear plan that guides them from strategy to execution. In this 60-minute interactive masterclass, you’ll acquire the skill to master your 2025 Operational Playbook to streamline your operations, align your team, and achieve your business goals.
This isn’t just a planning session; it’s a step-by-step guide to ensure every move in 2025 counts.
DATE: 11th December 2024
TIME: 12:00pm – 1:00pm AEDT
LOCATION: Online
This workshop is tailor-made for business leaders and operational professionals, providing a unique opportunity to dedicate time to master the art of creating standard operating procedures. During this half-day event, you will capture the current state of your operational ecosystems, setting the stage for focused actions over the next 12 months and beyond.
DATE: NEW DATE COMING SOON | 2025
LOCATION: Waterman Business Centre
When you attend one of our Workshops, we create the space for you to;
Your bespoke strategy supported by industry leaders.
Your business operational processes and build these into your Tech applications.
Your custom strategy and plan to your business ready to take action.
Meet Nicole Smith, your COO with over 20 years of experience implementing effective systems and processes for businesses of all sizes. Having experienced firsthand the frustrations that come with failing systems, Nicole is passionate about designing systems that are not only efficient and effective but are also human-focused, aligning with the business’s unique culture.
Nicole has worked in national and international organisations such as AXA, Rothschild & Co and Macquarie Group, in both London and Australia. In these roles, Nicole has been responsible for leading thinking to clarity, understanding, and agreement of real outcomes in real-time.
Identifying that small businesses wanted the knowledge and experience of big business, Nicole established The Artisans Business Solutions. Working in specific areas of the business or supporting leaders to reimagine their business operations, Nicole supports businesses across Australia in designing and aligning their systems to support the way they actually work.
Nicole is moving the thinking forward from bridging the gap between human and automations to leveraging the strengths of each to plug in and play their parts together. Typically, Nicole works with applications readily accessible to business (e.g. SAAS and AWS solutions) and finds how they can connect and be the support the business needs to confidently, consistently, and congruently operate.
We acknowledge the Traditional Owners of the land on which we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.